When a product is considered to be 'new' there are many cautious people who, quite rightly, want their hard-earned money to be carefully invested in a product that is going to last. Fortunately, there are also pioneering-spirited people who embrace new products, enabling them to be tested - and improved - over time.
SunSeeker Doors' glazed bifolds have been manufactured in England since 2003. One of the case studies we published earlier related to a bi folding doors installation in Hertfordshire in 2007. The customers are still living at the same address and agreed that the following could be published:
"It took us about 3 years to get used to the doors just being there rather than admiring them! We still love them. There was a time, after about 2 years, when the lock was a bit stiff to turn and needed either patience or strength. I did tell the company and they assured me that it was a standard problem that occasionally happens with locks and, unless it's broken, we should persevere."
"I had to reluctantly agree as we were having a similar problem with the lock on our front door, fitted by a well-known double-glazing company before we purchased the house. A few months later, the lock on the front door jammed and the key broke off inside. However, the lock on the bifolding doors did loosen and has been trouble free for quite some time, so they were right!"
"We also had integral blinds fitted inside the glazing, despite reading that people questioned the cost of repair if the mechanism should fail. We have used the blinds every morning and night for four years and (touch wood) they are as good as new. More importantly, the blinds have never had to be cleaned or dusted. Bliss!"
Our thanks to Mr & Mrs P, Hertfordshire, for sharing their SunSeeker Doors experience.
Waiting for Signoff & Work in Progress
2 months ago